Privacy Policy – Zayela.com
Last updated: July 5, 2025
1. Who We Are
Zayela.com is owned and operated by Zayela BV, located in the Netherlands. If you have questions about this policy, you can reach us at privacy@zayela.com.
2. What Data We Collect
We may collect the following types of personal data:
- Contact information: name, email address (e.g., via forms or newsletter signups).
- Technical data: IP address, browser type, device info, and site usage (via cookies or server logs).
- Communication data: when you contact us directly.
3. Why We Collect Your Data (Legal Basis)
We collect and process your data for the following purposes:
- To respond to your inquiries (legitimate interest or consent).
- To send you newsletters or updates (only if you opted in).
- To analyze and improve our website (legitimate interest).
- To protect against misuse or fraud (legal obligation or legitimate interest).
4. Data Retention
We retain personal data only for as long as necessary:
- Contact data: up to 2 years after last interaction.
- Technical logs: up to 12 months.
- Email/newsletter data: until you unsubscribe or request deletion.
5. Third Parties and Data Sharing
We may share your data with:
- Hosting providers
- Email delivery services (like Mailchimp, SendGrid)
- Analytics tools (e.g., Google Analytics, only if consent is given)
- IT security or legal consultants, if required
Some of these partners may be located outside the EU. In that case, we ensure appropriate safeguards (e.g., Standard Contractual Clauses).
6. Cookies & Tracking
Zayela.com uses cookies:
- Essential cookies: Required for website functionality.
- Analytics cookies: Used only with your consent to understand visitor behavior.
- You can manage your cookie preferences anytime via our cookie banner.
7. Your Rights (under GDPR)
You have the right to:
- Access your personal data.
- Correct or delete your data.
- Object to or limit processing.
- Withdraw consent at any time.
- Request data portability (download your data).
- File a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
8. Children’s Privacy
We do not knowingly collect data from children under the age of 16 without parental consent.
9. Automated Decision-Making
We do not use automated decision-making or profiling that has legal or significant effects.
10. Policy Changes
This privacy policy may be updated from time to time. The latest version will always be available at zayela.com/privacy-policy. We may notify you of major changes via email or on the site.
✅ Final Notes